Shipping Policy
- Fast and Reliable Global Shipping
- We offer fast and free shipping to all our customers, with delivery times varying by region. The delivery time below begins once your order is dispatched.
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- USA, Canada, and Europe: 7 to 12 business days – Free Shipping
- Australia and New Zealand: 8 to 14 business days – Free Shipping
- Asia and Africa: 10 to 18 business days – Free Shipping
- Rest of the World: 12 to 20 business days – Free Shipping
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Processing Time
All orders are processed and dispatched within 1 to 3 business days after payment confirmation. Orders placed on weekends or holidays will be shipped the next business day. -
Order Tracking
Once your order is shipped, you will receive an email with a unique tracking number to follow your delivery. If you do not receive tracking information within 3 business days, please check your spam folder. -
Signature on Delivery
Most deliveries require a signature upon receipt. If no one is available to accept the package, the courier will leave a notice for redelivery. -
Customs Fees and Import Taxes
International orders may be subject to customs fees or import taxes, which are the responsibility of the customer. Fiore & Finesse does not manage or anticipate these charges. If the customer refuses to pay these fees, the package may be returned or discarded by the courier, without refund. -
Pre-Orders
Pre-ordered items will be shipped as soon as they become available. To receive in-stock items immediately, we recommend placing separate orders. -
Returned to Sender
Orders returned to our warehouse as undelivered will receive store credit, excluding the original shipping cost. Please contact the courier to determine why your package was returned. -
Delays and Losses in Transit
Fiore & Finesse is not responsible for lost or stolen packages, or for delays caused by couriers or customs. However, we will assist you with any issues related to your delivery. -
Customer Support
We are here to help with any shipping inquiries. Please contact us at contactus@fiorefinesse.com.